Introduction

This notice applies to our website www.ARIappraisal.com (“Website”) and our marketing services, as related to personal information or personal data of an identified or identifiable individual from any Canadian or international jurisdiction.

Our Privacy Practices

Who we are

When we refer to ‘we’ (or ‘our’ or ‘us’), we mean ARI Appraisal Ltd.

We provide a web-based platform that allows individuals to submit information and photos required to produce a fair market value vehicle appraisal.

What information we collect and how

We collect information by fair and lawful means and limit the collection to the personal information that is necessary for us to provide our services to you and our customers.

We collect information directly from you:

· When you fill in a form for a vehicle appraisal.

· When you contact us with questions and inquiries, we may collect your name and contact details (phone, email address, company you work for or represent).

We strive to obtain your consent when we collect your personal information unless the applicable privacy legislation allows collection without consent.

How we use your personal information

We use the personal information for the following reasons:

· Customer name, and address are listed on the vehicle appraisal that is provided.

· Customer email or phone number may be used for us to contact you if we have questions related to your submission.

· Email address may be used for marketing purposes.

How we share your information

We do not generally share your personal information but if we need to, we will only disclose your personal information to:

· Regulators, law enforcement bodies, government agencies, courts or other third parties where it’s necessary to comply with applicable laws or regulations or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure

· An actual or potential buyer (and its agents and advisors) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.

How we store your personal information and how long for

Your personal information is stored on secure servers. Security of your personal information is a priority for us and have appropriate technical and organisational measures in place to make sure that your personal information is protected.

The length of time we keep your personal information depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

We’ll retain your personal information for as long as we have an ongoing relationship with you and for a period of time afterwards where we have an ongoing business need to retain it.

Your rights

It’s your personal information and you have certain rights relating to it. When it comes to marketing communications, you can ask us not to send you these at any time by following the unsubscribe instructions contained in the marketing communications or make your request on the Contact page.

Based on the country you live in, you may also have the following rights:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to withdraw consent – You have the right to withdraw consent at any time, for our collection and use of any of your personal information that was collected based on your consent.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Security and confidentiality

ARI Appraisal Ltd. has implemented commercially reasonable and appropriate technical, physical, and organizational measures to protect employee and client data from misuse or accidental, unlawful, or unauthorized destruction, loss, alteration, disclosure, acquisition, or access during the processing, which will meet the requirements of applicable legislation, or any stricter requirements, as applicable.

Legal basis for processing

We process your personal data using the following legal bases:

· Consent. We obtain and record your consent every time you submit your personal data to us (for example, to register for news and marketing updates)

· Contractual. We process your personal data in order to deliver any contracted services (for example, processing payment for a purchased training course)

· Legitimate interest. We process your personal data for our business interests such as improvement of our services and Website content. (for example, automatic collection of IP addresses when Google Anonymizer tool may not be used.

How to contact us

If you would like to get in touch with us with any privacy related questions/comments or if you would like to exercise your rights, please get in touch with us, Contact page or by writing to us at: ARI Appraisal Ltd. Privacy Officer at admin@ariappraisal.com.

We will get back to you within regulatory or reasonable timelines.

For individuals based in Canada

The information below should be read in addition to the information in the section Our Privacy Practices.

We process your personal information as per requirements of provincial and federal Canadian privacy legislation.

Your rights to the personal information are:

Right to access

· End users, ie users of our Platform, may see what personal information we have on them, by accessing the user account.

· Other individuals may contact us using the contact details from Contact page to obtain more information about what personal information we have and also to obtain a copy of their personal information.

Right to be informed

· We provide information on our privacy practices through this Privacy Policy and privacy notices displayed to you at point of collection.

Right to rectification

· You may contact us to request correction of the personal information we have on you, if you believe it is inaccurate or incomplete.

Right to deletion

· You may have the right to request deletion of your personal information. This right is subject to contractual obligations between us and you as well as to other legal requirements.

To exercise any of your rights, please contact us using the details from Contact page.

You also have the right to complain to the federal or provincial Privacy Commissioners or request any decision reviews.

Here are the details:

Privacy Commissioner of Canada, 112 Kent Street, Ottawa, Ontario, K1A 1H3 -or- to the Office of the Information

For contact information for all provincial privacy commissioners or ombudsman, see https://www.priv.gc.ca/en/about-the-opc/what-we-do/provincial-and-territorialcollaboration/provincial-and-territorial-privacy-laws-and-oversight/